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‘AI-first’ push leads to 250 layoffs at Fiverr

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(NewsNation) — Fiverr, the multinational online freelance marketplace, has announced plans to critically downsize its staff in pursuit of becoming an “AI-first company,” Fiverr CEO Micha Kaufman announced in a company update, which includes a letter to employees.

Kaufman shared the letter with his staff on Sept. 15, announcing that the company is laying off 250 employees as part of a “painful reset.” The number of employees accounts for nearly 30% of its workforce, as reported by The Wall Street Journal.

The goal of the downsizing is to make the platform “leaner, faster, with a modern AI-focused tech infrastructure, a smaller team, each with substantially greater productivity, and far fewer management layers,” according to Kaufman.

Kaufman added that the layoffs will not harm freelancers on the platform, stating: “Business on Fiverr won’t be impacted in any way throughout this transformation. Our commitment to empowering you and democratizing access to opportunities remains steadfast.”


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What is Fiverr?

Fiverr was created in 2010 by Micah Kaufman and Shai Wininger as a platform for people to “buy and sell digital services in the same fashion as physical goods on an e-commerce platform,” according to the company’s website.

Graphic design, video editing and proofreading were some popular early offerings of the platform and were initially priced at a flat rate of $5. Eventually, the platform expanded its service categories and allowed freelancers to sell their services for different rates.

The company has evolved since its launch over a decade ago and now boasts 3.5 million active buyers from over 160 countries and over 700 service categories, according to Backlinko.

In a July earnings press release, Fiverr announced that its second-quarter revenue was up nearly 15% compared to the second quarter of 2024, partially driven by what it calls a “surging demand” for services related to AI.


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Kaufman’s recent announcement comes on the heels of a company-wide email that he sent in May, stating: “AI is coming for your jobs. Heck, it’s coming for my job too. This is a wake-up call.”

In 2024, the company put out a controversial ad campaign claiming that “nobody cares” if work is done by a person or AI.